Back9 Trades is a full-service repair and maintenance company built for multifamily owners and property managers in the San Francisco Bay Area. Founded by SF multifamily veterans, we run day-to-day work orders, 24/7 emergencies, unit turns, and recurring services with our own crews.
For management companies without an in-house maintenance team. Route work orders to us the same way you do today; our intake works with Yardi, AppFolio, and Buildium workflows.
For owners who self-manage or keep R&M separate from their property manager. Portfolio programs with tiered volume pricing and a single vendor file across every building you own.
Work orders, after-hours coverage, unit turns, and recurring services from one vendor with one point of contact. Every job is photo-documented and closed out properly.
Plumbing
Electrical
Unit TurnsDay-to-day repairs across plumbing, electrical, appliances, carpentry, painting, locks, access systems, common areas, pest, and fire and safety.
Live dispatch nights, weekends, and holidays. Floods, lockouts, no-heat, no-power, and security issues are covered.
Move-out to make-ready in days, not weeks. Flat-rate or scoped pricing with no surprises.
Predictable monthly billing for the work that has to happen anyway.
Our field team is built from technicians and supervisors with years of multifamily experience across San Francisco buildings. Crews are uniformed, badged, background-screened, and OSHA-trained. Dispatch and field staff operate in English and Spanish.
Based in San Francisco and serving multifamily portfolios throughout the Bay Area. Risk and compliance documentation is ready before your first work order.
A simple, documented process on every job so your team always knows where a work order stands.
Submit through the client portal, your PM software, email, or phone. We confirm scope and access.
The right trade is assigned and scheduled with the resident. Emergencies go to live 24/7 dispatch.
Uniformed, badged technicians complete the work with photo documentation before and after.
You receive the photo record and a clean invoice tied to the work order. Turns include a QC walk.
In golf, the back nine is where you make the turn for home. That's the work we do. Back9 Trades was founded by San Francisco multifamily veterans with decades in this business, and we've learned that a building is never just a building. It's someone's home. When a repair is weighing on yours, we handle it the right way, so home feels like home again.
Founded by SF multifamily veterans. We treat every work order the way we treat our own buildings.
No institutional ownership ties. Your properties get the same priority as ours.
Resident scheduling, access coordination, and clean job sites come standard. Your tenants hear from us professionally and on time.
Prospective clients can request a proposal or a bid on a defined scope. Existing clients can submit work orders here. Submissions route directly to our dispatch and estimating inbox.
Yes. Licensed CA contractors handle all permitted scopes, and we carry workers compensation and general liability coverage. A certificate of insurance is issued to your entity on request for your vendor file.
Yes. Our intake is built to work with Yardi, AppFolio, and Buildium workflows, so your team can route work orders to us the same way they do today.
Dispatch is live 24/7 for nights, weekends, and holidays. Floods, lockouts, no-heat, no-power, and security issues are covered, with a target response under 60 minutes for life-safety calls. An emergency on-call retainer is available for portfolios that want guaranteed coverage.
General maintenance is billed at mid-market hourly rates, licensed trades are priced competitively against local providers, emergencies carry a premium with a minimum charge, and unit turns are flat-rate per unit. Volume discounts scale with portfolio size and committed work-order volume, with typical savings of 5 to 15% off published rates. A detailed quote sheet is provided on request.
Technicians are uniformed, badged, and background-screened. We coordinate scheduling and access directly with residents when you want us to, and every job is photo-documented from start to closeout.
Trash-out, paint, cleaning, punch list, and keying, run against a standardized turn checklist with a QC walk at the end. You receive a photo report before the unit is relisted. Volume pricing is available for portfolios with steady turn flow.
