Back9
Trades
Repair & maintenance built for SF multifamily operators
Backed by veteran SF multifamily operators
San Francisco Bay Area

Outsource your R&M. Keep your residents happy.

General Maintenance & Work Orders

Day-to-day repairs across plumbing, electrical, appliances, carpentry, painting, locks, access systems, common areas, pest, and fire/safety.
  • Single point of contact — one vendor, all trades
  • Yardi / AppFolio / Buildium-friendly intake
  • Photo documentation & closeout on every WO
  • Licensed CA contractors for permitted scopes

24/7 After-Hours & Emergency

Live dispatch nights, weekends, and holidays. Floods, lockouts, no-heat, no-power, security — covered.
  • Emergency on-call retainer available
  • Target response: <60 min for life-safety
  • After-hours lockout dispatch
  • Direct line to a human, not a voicemail

Unit Turnover Program

Move-out to make-ready in days, not weeks. Flat-rate or scoped pricing — no surprises.
  • Trash-out, paint, clean, punch, key
  • Standardized turn checklist & QC walk
  • Photo report delivered before relisting
  • Volume turn pricing for portfolios

Recurring & Packaged Services

Predictable monthly billing for the work that has to happen anyway.
  • Janitorial & common area cleaning
  • Preventive pest control
  • Landscaping & exterior upkeep
  • Planned-maintenance & PM membership programs

Pricing — Market-Aligned, Volume-Discounted

General Maintenance
Mid-market hourly
Licensed Trades
Competitive vs. local providers
Emergency / After-Hours
Premium with min charge
Unit Turns
Flat-rate per unit
Volume discounts scale with portfolio size and committed work-order volume. Multi-property portfolios and recurring-service contracts qualify for tiered pricing — typical savings 5–15% off published rates, with additional bundling discounts when packaged services are included. A detailed quote sheet is provided on request.

The Team

18+
field technicians & supervisors
14
trade categories in-house
Bilingual
English / Spanish dispatch & field
24/7
live emergency dispatch
In-house skill coverage: Plumbing · Electrical · HVAC · Appliance Repair · Carpentry · Painting · Flooring · Locks & Access Systems · Fire & Safety · Pest Control · Janitorial · Low-Voltage / IT · Common-Area Repairs · Unit Turn / Make-Ready
Risk & compliance: Licensed CA Contractor · W/C & GL insurance on file · OSHA-trained crews · background-screened · uniformed & badged techs · photo-documented work orders · COI issued to your entity on request